Ask an Agent: How Do You Develop Program Evaluations?

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Question: What works for you when developing programming evaluations with teens? I’ve been looking over YALSA’s programming guidelines and
formal evaluation is my weak spot. Aside from attendance, how do you evaluate the success of a program? My teens are reluctant to take a survey or self-report skill evaluation, however short. What, in the real world, works well for you? (P.S. I have anecdotal evaluation down: I collect the teens’ comments that I overhear during and after programs. But what about more formal methods that YALSA encourages us to do?)

Paige (Lethbridge Public Library) says:

One of the quick/easy methods I use for program feedback is one I stole from the local YWCA’s GirlSpace group.  At the end of their programs, they do a quick hands-up survey to get stats for their evaluations.  I’ll ask things like:
– Did you have fun today?  (general enjoyment)
– Did you learn something new today?  (skill development, lifelong learning)
– Did you meet someone new today?  (social skills, social interaction)
– Did you learn something about the library?  (comfort in/knowledge of library)
Calculate number of hands up for each question, over number of teens in attendance, and you’ve got some great numbers for your evaluations.  (because chances are, they’ll all put their hands up for pretty much all of them, just to get it over with) 😉


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